Free Delivery for this item to selected locations via Specialist Furniture Delivery Couriers.
Delivery
Delivery for this item will be in an estimated, please locate relevant delivery timescale on your order information or using the delivery ETA information section on each product page.
Once your order has been dispatched you will receive an estimated delivery date. Please note, in some rare occasions delivery can take up to 16 working days. *Delivery is free to selected areas, subject to availability. You will then receive a call/email from the delivery services 1 to 2 days before delivery to confirm the exact day of delivery. The delivery services will only deliver to the communal door/entrance of the property. If you live in the flat/apartment this would be the communal entrance on the ground floor everyone uses. If you have a driveway or front porch with obstacles the delivery will be at the entrance to this. If the items are taken any further this would be at your own risk and at the discretion of the couriers. Deliveries to Scotland, Wales, Aberdeenshire, Inverness-shire, Devon or Cornwall & other rural areas will take slightly longer.
Please note, mattresses, beside tables and any other addons purchased alongside the main item will be sent via a separate appropriate courier service. All addons are delivered & sold separately. Delivery for the addons will be approximately the same time frame as the main item listing. We aim to deliver the addons on the same day however as it is a separately purchased item and is sent with a separate courier it is likely to be a different day of delivery. All return, exchange or delivery requests made for your bed frame will not include instructions for the addon item(s). You will need to make a separate formal request for the addon item, Terms and Conditions apply.
Please note, any divan feet upgrade options purchased will be sent via a separate appropriate package service due to the size and weight difference. Your divan set will arrive standard with castor wheels. Delivery for the divan feet upgrade package will be approximately the same time frame as the bed. We aim to deliver this package on the same day however as it is with a separate courier it is likely to be a different day of delivery.
Request a Delivery Date
If you wish to have delivery on a certain day (Monday to Friday only, after initial working days period set out above) we can arrange this. You can either write your desired delivery date in the Comments section at the Checkout Page. Alternatively, you can complete the order immediately email us with your order number and requested delivery date and this will be updated onto your order details. However, please note this is subject to availability and we work on a first come first serve basis. You will receive a reply to all emails within 24 hours guaranteed.
Please note, we require a mobile number for the delivery services to be able to provide specific information regarding your delivery. If you fail to provide a mobile number, this can delay your delivery. If you would like to change the date of a scheduled delivery, return, collection or exchange we will require a minimum of 2 working days to make any changes. Please note, any changes subject to availability.
Delivery Restrictions/Surcharges
Deliveries to these areas will be approx. 5 to 20+ working days.
The following postcodes will incur a surcharge which will be calculated on the Checkout page based on the items in your basket:
AB, DD, DT, EX, FK, IV, KW, PA, PH, PL, TA, TD, TQ, TR, PO30-PO41
Mattress ordered to the following postcodes may come rolled and vacuum packed:
PO, LL
Unfortunately, we don't currently offer delivery to the following postcodes:
BT, GY, HS, ZE, IM or any off-shore locations
See Delivery Information page for further details.
